Thank you for your interest in the SM position for Software Engineering Program @ TripleTen! TripleTen is an online educational platform. We help people who want to change their lives to jumpstart new careers in tech. Our team includes dozens of specialists from various fields, all working together to produce quality educational content. TripleTen courses incorporate professional knowledge that you won't find in any textbook, and finally bridges the gap between short-term MOOCs and full-time bootcamps.

<aside> 💡 Please note that after applying for this position, you will be required to complete a test assignment. Successfully completing this assignment will be the first step in the interview process.

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What are the job requirements?

1. Ability to work ~ from 12:00 until 16:00 AND from 20:00 until 00:00 (CET) + twice a week also regular meetings at 5/6 pm (CET)
2. You’re fluent in English - our students are Americans, many of our team members are natives, so it’s necessary to speak fluently.
3. You’re a fast learner - we conduct a lot of experiments, often change our processes, it’s ok not to know something but it’s necessary to learn and adapt fast.
4. You’re careful with numbers and analytics (Excel, Notion, Miro) - a success manager calculates some statistics and collects certain data manually. It requires patience and attention to numbers.
5. You love helping and caring about people - our success managers are always there to help our students, check up on their motivation and ask for their feedback.
6. You are proactive.

Tasks and responsibilities:

Communication

• Check up on each student in direct messages;
• Hold interviews with students: feedback sessions about the program, interviews before a student takes a break or leaves the program;
• Build and develop the community of students on Discord.

Events

• Organize and hold events - onboarding, graduation, live meetings with tutors and other speakers.

Dashboards

• Update information about academic breaks, expulsions;
• Calculate statistics about students’ progress, create and help testing hypotheses about improving the learning process.

Interaction with the team: